Customer Services Assistant/Receptionist/ Front of House / Member Experience
Join Argyll as a Customer Services Assistant — deliver first-class, personalised service across iconic London centres. Grow with a supportive, inclusive team.
Are you passionate about delivering a first-class experience, not just a service?
Argyll is London's premium serviced office provider. We are driven by a desire to create the finest workspace experience for our clients, combining iconic addresses, elegant architecture, and design with a personal, attentive service—ensuring our customers’ days run effortlessly.✨
This is an exciting opportunity to join a team recognised for its exceptional culture, and we are looking for a Customer Services Assistant to be the heart of our buildings.
Contractual Hours: 37.5 hours per week, Monday - Friday
Why Join Us?
You'll be supported by a culture of empowerment, trust, and teamwork. We are proud to be recognised as a top employer:
- 🏆 Great Place to Work (2023)
- 🌟 Newsweek’s UK’s Top 100 Most Loved Workplaces (2022 & 2024)
- 🏅 The Sunday Times Best Places to Work (2024)
About the Role
This is a varied and hands-on role where no two days are alike. As part of our Operations team, you will provide an exceptional, seamless experience for our clients and their visitors.
Your varied responsibilities will include:
- Providing seamless operational and front-of-house support.
- Proactively managing client needs and running day-to-day centre operations.
- Setting up meeting rooms for corporate events and preparing bespoke catering.
- Conducting essential operational duties (e.g., fire alarm tests, basic IT support).
- Acting as a brand ambassador, building strong professional relationships.
- Working flexibly across different buildings in our portfolio, with ample opportunity to learn and develop.
The Mindset: Who Excels Here
We are looking for someone who demonstrates the following qualities:
- Service Excellence: A genuine desire to support and help others, always going above and beyond.
- Thoughtful Problem-Solver: A proactive and common-sense approach to finding creative solutions.
- Attention to Detail: Meticulous and accurate, ensuring every operational detail is flawless.
- Collaborative: A great team player, keen to build effective relationships to deliver shared objectives.
- Learning Orientation: Eager to learn and develop a thorough understanding of our high standards.
- Professional Demeanour: You present yourself professionally and courteously, ensuring your communication and approach align perfectly with our elegant centres and premium client experience.
Our Commitment to You
We believe our people are our greatest asset. We are committed to your development, wellbeing, and creating a truly inclusive culture.
- 💙 A People-First Culture: We are a Disability Confident Committed (Level 1) and Tommy's accredited employer. Our family-friendly policies go beyond statutory requirements, including a nursery fees salary sacrifice scheme.
- 🩺 Your Wellbeing: We offer a health cash plan to support you and your family, plus dedicated cancer support.
- 🤝 Teamwork & Community: We value recognition, with provisions for team breakfasts, lunches, and regular events. We also offer volunteering leave to support our charity partners.
- 📈 Learning and Development: We provide great opportunities for you to learn new skills and grow your career with us.
Diversity and Inclusion Diversity is central to our ethos. We celebrate individuality and are committed to creating an inclusive environment where every background is valued. We welcome all applications. If you require any reasonable adjustments to participate in our application or interview process, please let us know.
Please note: Due to a high volume of applications, only successful candidates will be contacted.
If you are excited to join a company redefining the exclusive office experience, we would love to hear from you. Please click Apply now! ➡️
To learn more about our company, benefits, and culture, please visit our Careers at Argyll - Argyll page.
- Department
- Operations
- Role
- Customer Services Assistant
- Locations
- Farm Street , North Audley
- Yearly salary
- £27,615
- Employment type
- Full-time
- Working Hours
- Full time (Monday - Friday, 37.5 hours per week)
- Remote Status
- Onsite (no remote work)
Perks & Benefits
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25 days of Holiday, plus Bank Holidays and extra days off for Christmas
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37.5 hours a week, Monday to Friday
Flexible working from day one of employment
Feel free to discuss what flexibility means during your interview. There are no guarantees, however, it may open the door to a new way of working.
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Generous discretionary annual bonus scheme
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Training, coaching & mentoring to help you with your development
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Private healthcare and life assurance
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4 Weeks of company sick pay
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5% Company pension scheme
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Season Ticket Loan
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Cycle to work scheme
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Perks and discounts via the Perkbox app
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Recommend a friend scheme
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Employee Assistance Programme
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Pregnancy loss leave
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Volunteering day
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1 week of compassionate leave
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2 days for dependants leave
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And many more...
Workplace & Culture
We focus on multitalented competence, leading us to a diverse team of varying backgrounds, religions, ages, genders and neurologies.
Here at Argyll, we are always in search of the brightest minds to join our scaling team. It doesn’t matter if your field of expertise is tech or customer support, admin or sales, we want to hear from you!
We don’t just hire people for their skill set, we hire you for your passion and ability to drive our business. If you’re hard working, love to find solutions, enjoy working in a fast-paced environment, then we might just be the team for you!
About Argyll
Argyll’s collection of distinctive office, meeting and event spaces are in London’s most prestigious locations. Set within architecturally-interesting buildings, each unbranded environment is designed to reflect how businesses see themselves, and how they want to be seen. With timeless interiors, thoughtful flexibility and quietly exceptional service, Argyll offers more than a place to work – it’s a refined backdrop to express reputation and make an impact.
Already working at Argyll?
Let’s recruit together and find your next colleague.